PLAN YOUR VISIT
Frequently Asked Questions
Explore frequently asked questions about visiting CuriOdyssey.
The picnic area, indoor restrooms and indoor science exhibitions are closed.
We will reopen indoor exhibits only when it is deemed safe to do so by county health authorities.
Yes! Only one family at a time can enter to maintain social distancing. The CuriOdyssey Shop is open online 24 hours a day!
To maintain social distancing, there are no live Animals in Action presentations or scheduled animal feedings. Click here to see Animals in Action videos.
Yes. Rideshare drop-off is at the roundabout at the top of the parking area.
Members and guests may park in the Eucalyptus Grove parking lot, the Marina parking lot, or the Captain’s House parking lot. If you’ve paid for a daily parking pass from the county park, you may also use this parking pass at the Beach parking lot and the Magic Mountain Playground parking lot.
Yes. To ensure six feet of social distancing we created a one-way route. Enter via the Redwood Grove ramp leading up to our front gate. Check in at the outdoor desk and take a one-way path through the garden and zoo (the zoo loop). Exit through the concourse, out our back door and through our new Bay View Grove around the building to the top of the Eucalyptus Grove parking area. Feel free to enjoy Coyote Point Park before and after your visit.
At this time, we ask that all people leave CuriOdyssey before eating or drinking. If you do need to take a sip of water, please stay in one place and keep your mask on, only lifting the mask off the lower portion of your face until you finish drinking. Please make sure your mask is fully covering your mouth and nose before moving again. There are many picnic areas throughout Coyote Point Recreation Area to enjoy your snacks.
With indoor areas closed, we do not have any private areas for breastfeeding.
Yes, one of our outdoor restrooms has a changing table.
We encourage all members and guests to reserve tickets online prior to their visit. Drop-ins are welcome 15 minutes after the hour. There may be a wait. Tickets are sold on the hour. Discount tickets are not sold in advance. If you have any questions about discount tickets please email [email protected]
All members and guests are encouraged to reserve a timed ticket. Drop-ins are welcome 15 minutes after the hour. There may be a wait. As a member, you will not be charged for the tickets of the people named on your membership. Please bring your tickets, member card and photo ID with you when you visit.
If you need to pay cash or by check for a ticket, please contact CuriOdyssey at (650) 342-7755 or [email protected] at least one week before your planned visit date.
If you qualify for discounted admission (Museums for All, ASTC or AZA reciprocal membership, teacher, military, etc.), discount tickets are available at the door Wednesday through Sunday after 12noon. Discount tickets are not sold in advance. If you have any questions about discount tickets please email [email protected]
General Well-Being and Enhanced Wellness
Based on guidance from health authorities, CuriOdyssey’s reopening incorporates enhanced safety measures, including increased cleaning procedures, the use of masks by staff members, volunteers, members and guests, limited-contact ticketing and additional safety training and information. We are committed to a responsible reopening of CuriOdyssey.
Yes. Hand sanitizing stations are located throughout CuriOdyssey including: the entrance, exit, CuriOdyssey Shop, outdoor restrooms and animal exhibit hallway.
Hands-on interactive science exhibits are not available. For the zoo and gardens, we have incorporated enhanced safety measures and cleaning procedures.
No. Please take your temperature at home before visiting CuriOdyssey. Based on guidance from health authorities, if you or anyone in your party has a temperature of 100.4 F or above, please stay home. When you arrive at CuriOdyssey, we will inquire regarding the current health status of everyone in your party. If anyone is displaying specific symptoms or reports a temperature, we will ask you and your party to return on a different date. We will help you with rescheduling your tickets.
Masks and Face Coverings
Yes, the use of appropriate face coverings is required for guests ages 2 and up throughout your visit to CuriOdyssey. Staff members and volunteers are required to wear face coverings while at CuriOdyssey. Face shields alone are not sufficient according to the CDC. Please wear a mask with your face shield. Please read these CDC guidelines for mask usage.
Masks and face coverings should be free from holes and valves, cover both the nose and the mouth completely, and be free from gaps around the nose and mouth. If wearing face shields, they must be worn with a face mask or face covering that meets these standards as well. Please read these CDC guidelines for mask usage.
The use of appropriate face coverings by staff members, volunteers, members and guests is required for all people of your party ages 2 and up during your visit to CuriOdyssey. We will have reusable masks for purchase in adult and child sizes. We also have a limited supply of disposable masks available for free; however, members and guests without masks will not be allowed entry to CuriOdyssey.
Members and guests without face coverings or masks are not allowed into CuriOdyssey.
In order to be allowed into CuriOdyssey without a face covering, you or the individual in your party requiring the exception, may be asked to show a written exemption from a medical professional (to the county-mandated face covering order) based on the individual’s medical condition, other health concern, or disability. When not able to wear a mask due to the aforementioned reasons, we ask for your help in complying to guidelines by maintaining adequate social distance between other guests not in your family group. We also recommend visiting after 12pm when the number of visitors decreases and will allow for greater distance between families.
Physical Distancing and Capacity
Managing density within CuriOdyssey is a major consideration as we implement physical distancing guidelines based on recommendations from health authorities and government officials. One of the ways to do that is to limit the number of members and guests at any given time by having pre-purchased online timed ticketing. One-way and other directional signage are installed to assist members and guests to responsibly move throughout the property. Additionally, ground markings are installed to allow for proper physical distancing for queuing.
We determined our maximum number of guests per timed ticket timeslot based upon the number of linear feet within our outdoor zoo and garden.