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CuriOdyssey will be OPEN on Wednesday, June 19 (Juneteenth).
Please check our Hours & Admission page for changes to our operating hours.

PLAN YOUR VISIT

Policies and FAQ

Tips and FAQ to make the most of your experience

Daily Hours and What's Open

    • CuriOdyssey is open Tuesday through Sunday, 10:00 AM to 5:00 PM.
    • CuriOdyssey’s indoor and outdoor science exhibit areas, zoo, and shop are open.
    • Both the indoor and outdoor restrooms are open.
    • You may bring your own food into CuriOdyssey. We have a designated picnic area in the Bay View Grove.
    • There is no time limit to your visit. You can stay until we close at 5:00 PM.
    • To learn more about hours, pricing, and parking see our Visitor Info page.
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Reserved tickets recommended

To minimize wait times, we recommend reserving tickets in advance online.

Ticket reservations are not required for members. Please provide a Photo ID and we can get your tickets at the front desk.

Anyone wishing to access tickets using a discount (Discover & Go, Museums for All or others) may purchase onsite only.

Guidelines for your Visit

CuriOdyssey is pleased to invite visitors of all backgrounds to engage in positive experiences that inspire a love of science and curiosity about the world. To foster a positive environment, CuriOdyssey expects visitors to follow our code of conduct.

Frequently Asked Questions

Explore frequently asked questions about visiting CuriOdyssey.

General Questions

The following areas of CuriOdyssey are open:

    • Indoor science center
    • Zoo
    • Bay Gallery and Bay View Grove
    • CuriOdyssey Shop
    • Whooosh! playground

  • Indoor and outdoor restrooms

The At Home Science Center is available 24 hours a day.

The Upper Redwood Hall is closed and only available for CuriOdyssey programs and private events.

Yes, CuriOdyssey may be forced to close in the event of inclement weather or any events that cause unsafe conditions for guests or staff. We are also closed to the public for Sensory Sundays, quarterly, and bi-annual All Staff training days.

Yes! The CuriOdyssey Shop is open. We have snacks, hot & cold drinks, toys, souvenirs, plush animals, and more. Check it out the next time you're at CuriOdyssey!

Yes, we currently have animal feeding or presentations every day we are open at 11:00am, 12:00pm, and 1:00pm. Please check the Visitor Information board inside our science center for the daily schedule.

Want to see animals right now? Click here for Animals in Action videos.

Yes. Rideshare drop-off is at the roundabout at the top of the parking area.

Members and guests may park in the Eucalyptus Grove parking lot or the Marina parking lot. If you’ve paid for a daily parking pass from the county park, you may also use this parking pass at the Beach parking lot and the Magic Mountain Playground parking lot.

Picnic tables are located in the Bay View Grove, on the bay side of CuriOdyssey. It is recommended that you wait to eat or drink until you are in the Bay View Grove.

We are happy to help any nursing mother find a private space to breastfeed. Mothers are welcome to breastfeed wherever they feel comfortable throughout the rest of CuriOdyssey.

Yes, one of our outdoor restrooms has a changing table and both of our indoor restrooms have changing tables.

Ticketing

While we recommend all guests reserve tickets online prior to their visit we are happy to welcome walk-up visitors. All tickets are for a specific date and time.

Members, check in when you arrive. Please bring your member card and photo ID with you when you visit.

Guests of member tickets may be purchased online, in person or over the phone. (650) 342-7755

After you sign in, click on the General Admission tab and you will be able to add additional tickets for non-member guests. You will automatically receive the discount that is appropriate for your membership level:

  • Family membership - $8.00 discount per ticket for up to four tickets each visit
  • Family Plus membership – two free tickets each visit
  • Advocate and Inquirer membership – four free tickets each visit
  • Innovators Circle and Directors Circle membership – unlimited free tickets each visit

There will be a small credit card fee even for your free admission tickets. To avoid this fee, get your guest tickets in person.

If you need to pay cash or by check for a ticket, please contact CuriOdyssey at 650-342-7755 or [email protected] at least one week before your planned visit date.

Tickets are available at the door at any time during our operating hours. Discount tickets are not sold in advance. If you have any questions about discount tickets please email [email protected]

As soon as CuriOdyssey knows about an emergency closure, we will reach out to anyone who has tickets during the closure time. You may choose to have your tickets refunded or rescheduled to a different visit date.

Health & Safety

The health and safety of all is our priority. We continue to have various measures in place to ensure that we have a safe and healthy environment for our visitors and staff. These measures include vaccination of eligible animals and frequent cleaning of high-touch areas, limited capacity and sanitization stations. We are following county guidelines to ensure visitors, animals and staff are as safe as possible.

Yes. Hand sanitizing stations are located throughout CuriOdyssey including: the entrance, exit, CuriOdyssey Shop, restrooms and animal exhibit hallway.

As of June 15, 2019, dogs will be allowed on leash in designated and posted trails and areas in the greater Coyote Point Recreation Area as part of the San Mateo County Parks' dog pilot program.

To protect the animals at CuriOdyssey and your pet, dogs are prohibited in CuriOdyssey and in the areas where signs are posted at trails and by symbols on trails that indicate no dogs allowed, except service animals. Service animals are welcome in most locations throughout the museum. All service animals must remain on a leash or in a harness at all times. A member of the guest’s party must remain with the animal at all times for the safety of all concerned.

Download CuriOdyssey's Policy for Service Animals

Under Penal Code 365.7 service dog fraud is a misdemeanor in California law.

The legal definition of service dog fraud is knowingly and fraudulently representing yourself, verbally or in writing, to be the owner or trainer of a:

  • Guide dog;
  • Signal dog; or
  • Service dog.

“Fraudulently” means that you are acting with bad faith, dishonestly, a lack of integrity or moral turpitude.

The potential penalties include:

  • Misdemeanor (summary) probation;
  • Up to six (6) months in county jail; and/or
  • A fine of up to one thousand dollars ($1,000).

In accordance with the County of San Mateo and the CDC, masking is not required while visiting either the indoor and outdoor spaces at CuriOdyssey. 

Join the CuriOdyssey Community

LOCATION

1651 Coyote Point Drive
San Mateo, CA 94401
Ohlone Land Acknowledgement
650-342-7755
[email protected]

CuriOdyssey is a 501(c)(3) non-profit, Tax ID 94-1262434

Accredited by the Association of Zoos and Aquariums. The gold standard for animal care and welfare.
ASTC Member. Association of Science and Technology Centers.
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