Frequently Asked Questions
Please see the list of participating institutions at the ASTC and AZA websites. It is best to contact the participating institution before visiting to find out how it will honor your CuriOdyssey membership. For example, although membership covers museum admission for all children or grandchildren under 18 in one household, another institution might limit the number of admissions. Please also note any geographical proximity restrictions. CuriOdyssey is not responsible for the current accuracy of the information provided by these websites.
Processing time is 2-3 weeks.
New and renewing members will receive their cards the same day if they purchase in person at the Guest Services Desk. Memberships purchased online can be picked up in person the same day at the Guest Services Desk. Other memberships will be mailed within 2-3 weeks. All memberships are valid immediately after payment is processed and members can visit by showing a photo ID at the entrance.
Membership cards cannot be faxed or emailed. CuriOdyssey, AZA, and ASTC institutions do not honor faxes, emails, receipts, or other similar documents as acceptable proof of membership. The physical card is required for proof of CuriOdyssey membership.
CuriOdyssey, AZA, and ASTC institutions do not honor faxes, emails, receipts, and other similar documents as acceptable proof of membership. The physical card is required for proof of CuriOdyssey membership.
Processing time includes the average mail delivery time. It is possible that cards may be received 1-2 days earlier, but the time is not guaranteed. Memberships are processed in the order they are received and processing time is determined by the current volume of memberships to be processed.
Each replacement card is $5.00. Please call or mail payment to CuriOdyssey with the name on the card that is to be replaced. If the card is for an additional Member on the account, for example, grandparent or nanny, please clearly state the name of the primary Member on the account. We will not be able to process the replacement card without this additional information. New cards can be issued in person from the Guest Services Desk, for a $5.00 replacement fee. Please note that the park gate will require a car entrance fee without proof of membership.
The vehicle entrance fee is paid directly to and directly supports the county park. To receive the benefit of free parking while visiting CuriOdyssey, Members must present a current membership card and valid parking pass to the Ranger at the gatehouse, and then display the parking pass on their vehicle’s dashboard. The Coyote Point Park Gatehouse does not keep a list of active museum Members.
Mail, fax, email, or phone the new and previous address to the museum. If possible, please enter your new contact information and previous address on a membership application form.
Membership cards are only distributed to the named adults on the membership. Depending on the amount of your donation, there can be two to four named adults. Organizational memberships are not available at this time.
Membership cards are non-transferable. You may purchase a membership that allows three or four named adults (Inquirer and Innovators Circle levels) or give the grandparents your one-time use guest passes. Your children are always covered under your membership, so your membership card will cover free admission for them.
Admission applies only to the named cardholder on the membership card.
Guest passes cannot be replaced. Please secure your guest passes in a known location upon receipt.