Membership

Access the email from your smartphone and click the "Download" button, then click "Add to Wallet" and "Add." The card will automatically go to your iPhone’s Apple Wallet. It can be accessed in Wallet at any time. If you don't see the email in your inbox, be sure to check the Junk, Spam or Unwanted folders of your email.

Android users need to download Wallet Passes from Google Play. After you have the app, access the email from your smartphone and click “Download” in the membership email, and the card will automatically go to your Wallet Passes app, where it can be accessed at any time. If you don't see the email in your inbox, be sure to check the Junk, Spam or Unwanted folders of your email.

From your phone wallet (inside the phone, not the lock screen), navigate to the back of the card (click the small "i" or three dots on the front) and use the “Share Pass” button or the "Share" symbol (small square with an arrow coming out the top) to send the card to the other adult(s) on your membership.

You must share from the digital card. You cannot forward the email you received with the digital card download. That download can only be done once. The card can be shared multiple times, though.

From the card, you can choose to share by text or email. If emailing, be sure to include a descriptive subject so that the recipient knows what's inside!

Contact us at [email protected], 650-340-7581 or 650-342-7755 (during museum open hours) if you need any assistance.

If you have an iPhone, the card will automatically download to Apple Wallet. Check the app for your new card (scroll through any cards that are already there--it may be hiding!). If you have an Android, you’ll need to download Wallet Passes from the Play Store prior to downloading the card. Contact us at [email protected], 650-340-7581 or 650-342-7755 (during museum open hours) if you need any assistance.

You can use your new digital card the same as you would a physical card. Show your card and parking permit to the park ranger at the gate (if someone is there), and then show your card and a photo ID at the front entrance of CuriOdyssey.

You can also use your digital card at The CuriOdyssey Shop to receive your member discount, and when visiting reciprocal institutions.

Be sure to tap the "i" or three dots to get more membership information on the the "back" of the card.

You can use the parking permits that you received with your initial membership packet. Show your digital card and parking permit to the park ranger at the gate (if someone is there), and then place the permit on the dashboard of your car when you park.

If you need a replacement parking permit, you can request one at the front desk when you visit.

Your new digital membership card has the AZA and ASTC logos on it, so you are able to use it to visit other institutions that participate in the reciprocal programs. Show your card and a photo ID at the entrance to receive your reciprocal admission.

If you were previously issued a physical membership card, you can continue to use it, even after the printed expiration date as long as the same membership has been renewed. Please contact us at [email protected] to request a new physical card. There is a $5 fee for each printed card. You can also show your photo ID at the entrance to visit CuriOdyssey.

If you were previously issued a physical membership card, you can continue to use it, even after the printed expiration date as long as the same membership has been renewed. Please contact us at [email protected] to request a new physical card. There is a $5 fee for each printed card. You can also show your photo ID at the entrance to visit CuriOdyssey.

Please contact us at [email protected], 650-340-7581 or 650-342-7755 (during museum open hours) to discuss your CuriOdyssey membership benefits.

Please contact us at [email protected], 650-340-7581 or 650-342-7755 (during museum open hours) to update your membership record.